Refund and Returns Policy

Welcome to our store for automation spare parts. We appreciate your trust in our products and aim to provide top-notch service. Please familiarize yourself with our return and refund policy, with a focus on CMP Automate, below:

Return Period: Our return and refund policy is applicable for 30 days from the purchase date. Regrettably, we cannot offer a full refund or exchange if 30 days have elapsed since your CMP Automate purchase.

Eligibility for Return: To be eligible for a return, CMP Automate spare parts must be unused and in their original condition, including intact packaging.

Exempt Items: Certain items are exempt from return, including perishable goods, intimate or sanitary products, hazardous materials, and flammable liquids or gases. Additionally, items such as gift cards, downloadable software products, and specific health and personal care items cannot be returned.

Proof of Purchase: Please retain your receipt or proof of purchase to facilitate the return process for CMP Automate products. Avoid sending the purchased item back to the manufacturer.

Partial Refunds: Partial refunds may be granted in cases where the CMP Automate spare part exhibits signs of use, has been opened (e.g., packaging), or is not in its original condition.

Refund Process: After receiving and inspecting the returned CMP Automate spare part, we will notify you via email regarding the refund status. If approved, the refund will be processed using your original payment method within a specified timeframe.

Late or Missing Refunds: If you haven’t received your refund yet, please check your bank account first. You may also need to contact your credit card company or bank. For further assistance with CMP Automate refunds, don’t hesitate to contact us.

Sale Items: Only regular-priced items are eligible for refunds. Sale items are excluded from our refund policy.

Exchanges: Exchanges are only available for defective or damaged CMP Automate spare parts. If you need to exchange an item for the same model, please contact us via email.

Shipping Returns: To return your CMPAutomate spare part, ship it to the provided physical address. You’re responsible for covering shipping costs, which are non-refundable. For higher-value items, consider using a trackable shipping service or purchasing shipping insurance.

For any inquiries or assistance regarding CMP Automate refunds and returns, please reach out to us via email. We’re here to support you.

Thank you for choosing us for your automation spare part needs, especially CMP Automate products.